Terms and Conditions

Company: Transwell Aviation Ltd
Registered Address: 5 Brayford Square, London, 1E0SG
Contact Email: contact@transwellaviation.com
Website: www.transwellaviation.com

1. Introduction

These Terms and Conditions govern your use of the website www.transwellaviation.com and any services provided by Transwell Aviation Ltd (“Transwell Aviation”, “we”, “our”, “us”).
By using our website or engaging our services, you agree to be bound by these Terms.

2. Services

Transwell Aviation provides:

• AOG Support Coordination — liaison, sourcing, and logistical coordination for airline AOG situations, across all major UK airports including Heathrow, Gatwick, Birmingham, Manchester, Luton, Leeds, and other regional or international airports.
• Technical Records Services — preliminary and advisory services related to aircraft and engine records review, offered on a consultancy basis.
• Parts Sourcing and Special Requests — introductions or coordination with third-party suppliers for aviation components.

All services are subject to availability and performed on a best-effort, coordination-only basis. We do not guarantee the availability, delivery time, or performance of any third-party providers or suppliers.

3. Service Level and Emergency Contact Disclaimer

While Transwell Aviation endeavours to assist with time-critical AOG situations, no guarantee or liability is accepted for delays, non-performance, or indirect losses arising from response times, unavailability of parts, or actions of third parties.

We are not an MRO or maintenance provider, and we do not hold EASA Part-145 certification. Any coordination or referral is advisory only and does not constitute a contractual repair or maintenance commitment.

Emergency AOG contact assistance is offered for coordination purposes only and does not imply operational liability for aircraft downtime, cost overruns, or consequential losses.

4. Liability Limitation

To the fullest extent permitted by law:

• Transwell Aviation Ltd shall not be liable for any indirect, special, or consequential losses, including downtime costs, profit loss, or loss of opportunity.
• Our total aggregate liability in any case shall not exceed the total fee paid for the specific service giving rise to the claim.
• All information and coordination are provided “as is,” without warranties of accuracy, completeness, or suitability.

 

5. Third-Party Links and Services

Our website and communications may contain links or references to third-party providers or partners. Transwell Aviation is not responsible for their content, services, or conduct.

6. Intellectual Property

All website content, branding, and materials remain the property of Transwell Aviation Ltd unless otherwise stated. You may not reproduce or distribute content without prior written consent.

7. Confidentiality

Any proprietary or confidential information exchanged during service delivery shall be handled with due care and not disclosed to third parties without consent, except where required by law.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Modifications

We reserve the right to modify or update these Terms at any time. The latest version will always be available on our website.

10. Contact

For any questions regarding these Terms, please contact:
Transwell Aviation Ltd
Email: contact@transwellaviation.com